From Workforce Challenges to Revenue Growth: Advanced RPO’s Results-Driven Partnership With a Food Manufacturing Company
Situation: High Turnover and Challenging Staffing Needs in Food Manufacturing
A leading food manufacturing company faced significant challenges with staffing and turnover. Their hiring demands were urgent and diverse, with roles ranging from production associates to hard-to-fill maintenance technicians to specialty positions like cake decorators. High turnover rates impacted productivity, and HR managers at each location were stretched thin, often having to divert focus away from core responsibilities to manage hiring and employee retention issues.
The company sought a solution to streamline recruitment processes and stabilize their workforce. Advanced RPO’s flexibility, commitment to cultural alignment, and outcomes-focused approach quickly set them apart from other RPOs.
Solution: Customized Food Manufacturing RPO Program to Streamline Recruitment and Reduce Turnover
Advanced RPO kicked off its recruitment partnership by guiding the client through an in-depth implementation process where we documented current state processes, created a gap analysis, then designed and documented an optimized RPO process. Further, we developed a Standard Operating Procedure manual and created change management cadences and communications to ensure successful adoption of the RPO program.
The customized RPO solution was built on three key pillars:
- Dedicated, Culturally Aligned Recruiters: The Advanced RPO recruiters immediately immersed themselves in the company’s culture, fostering strong relationships with on-site HR managers and hiring teams to understand the company’s values, unique hiring challenges, and workforce needs.
- High-Touch, Technology-Enabled Recruitment Process: With a goal of creating an optimized candidate experience, we built and implemented an optimized recruitment process fueled by a customized technology stack that enabled a high-touch approach.
- Proactive Turnover Reduction Strategies: Advanced RPO focused on improving the quality of hires to help reduce turnover. Key to this effort was talent market research prior to help the client understand talent supply and demand, compensation, and the competitive landscape for talent so that our efforts targeted quality candidates.
Results: Revenue growth, Hiring Efficiency, and Reduced Turnover
The food manufacturing company achieved remarkable improvements in both the number of jobs filled and turnover metrics through the partnership with Advanced RPO. Over 400 full-time employees were hired in the first year of the partnership, with an impressive 89% orientation show rate across the board. By prioritizing cultural alignment, open communication, and continuous improvement, we reduced turnover, stabilized hiring, and ultimately enabled the client to achieve its best revenue year yet.
Best Revenue Year
Best Revenue Year on Record: With a stable workforce, the company achieved its highest revenue in 2023, directly attributed to the increased productivity of having fully staffed production lines. Advanced RPO’s role in reducing turnover and supporting efficient hiring directly contributed to this record-breaking year.
Reduction in Turnover
Significant Reduction in Turnover: Advanced RPO’s targeted recruitment strategy and focus on high-quality candidates led to a notable reduction in turnover rates across all locations, including an 83% decrease in the number of ongoing openings at one location.
Efficiency
Streamlined Hiring and Increased Efficiency: Thanks to an optimized recruiting and hiring process, HR managers could redirect their attention to strategic tasks instead of day-to-day hiring concerns. Average time-to-fill decreased from 42 days to 30 days, candidate satisfaction scores were 91%, and each location reported open roles consistently filled on time.
“We had our best revenue year ever and we wouldn’t have been able to accomplish that without people on the line producing. That is a direct result of Advanced RPO’s efforts.”
— Talent Acquisition Program Consultant