Building a Scalable Hiring Solution for a National Government Contractor
Situation: inefficient hiring process and high turnover
A national government contractor providing defense, intelligence, civilian, and healthcare services, needed help meeting their high staffing demands across 300+ cities in the U.S. Their 27-step hiring process was inefficient and overly complex, causing high turnover rates and low pass rates in training. Given their need for strict compliance with government regulations, they were looking for a scalable recruitment solution that would streamline their process, improve accountability, and boost employee retention.
Solution: a SCALABLE, COMPLIANT RECRUITING PROGRAM
Advanced RPO implemented a comprehensive, end-to-end recruitment process outsourcing solution. We took responsibility for every requisition, managing the hiring for over 3,000 roles annually, from custodial positions to C-suite executives. Our team focused on optimizing the 27-step hiring process by identifying inefficiencies and improving hiring forecasts.
We built a structured team dedicated to driving measurable results and created a feedback loop using hiring manager and candidate satisfaction surveys. Key metrics focused on business impact included retention from offer to security clearance and pass rates in training programs.
Additionally, we leveraged technology to automate the application process and candidate scheduling, drastically improving the overall efficiency. With the help of our talent analytics, we provided valuable market and candidate insights that enhanced both candidate flow and forecasting.
Results: Optimized Time-to-Fill and Candidate Quality
The partnership with Advanced RPO significantly enhanced the client’s recruitment process, achieving high candidate satisfaction and improving training outcomes. This transformation not only saved the client over $1,000,000 annually but also increased candidate quality and retention rates.
94%
Candidate Satisfaction Rate: Achieved a 94% satisfaction rate among candidates, reflecting the effectiveness of the hiring process and overall candidate experience.
90%
Training Pass Rates: Improved training pass rates from 72% to consistently over 90%, demonstrating enhanced candidate preparedness and skill development.
$1,000,000
Annual Cost Savings: The recruitment optimization led to annual savings exceeding $1,000,000, providing substantial financial benefits to the client.
8,000
Employment Offers: Advanced RPO successfully identified and provided offers of employment to over 8,000 candidates during the partnership, showcasing the scale and impact of the recruitment efforts.
“I have 4+ years working with Advanced RPO during which we identified and provided offers of employment to more than 8,000 candidates. They are/were extremely responsive, open to feedback and collaboration, and provided exceptional overall service.”
— Director of HR